Visitor
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1 Message
Damage pavers
They ran a new line and didn't install my pavers correctly. I spent over 25000 on my driveway about 1 year ago to have they comr and just messed up with it. And leave it with a big lump where they ran the cable. I tried calling and spoke with the chat. Someone was going to call me back and never did. Don't know what to do.
XfinitySean
Official Employee
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509 Messages
2 hours ago
Thanks for taking the time to reach out through the community forums, user_l2m8ab! I can fully understand being upset after putting that much work into your home. Our team would be more than happy help, and get the right sets of eyes on the situation! Please send us a direct message with your full name, name on the account (if different), and service address, and we'll get the ball rolling!
To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat.
• Click "Sign In" if necessary
• Click the "direct messaging" icon or https://comca.st/3J0ir1l
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send
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