jilamy09's profile

Visitor

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2 Messages

Wednesday, July 16th, 2025 7:18 PM

Damage claim.

Cable wire was buried and damage was done to my sprinkler system. Comcast need to pay for the repairs. 

Visitor

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2 Messages

16 hours ago

Please contact me via my email or cell. 

Official Employee

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2.1K Messages

@jilamy09 Thank you for making us aware of what happened to your sprinkler system via Forums. I would be more than happy to submit a damage claim on your behalf. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Expert

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111.7K Messages

16 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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