Visitor

 • 

7 Messages

Friday, February 20th, 2026 8:06 PM

Cybersecurity.

Today I noticed that my cybersecurity started to work when I visit your website:
https://customer.xfinity.com/
https://assets.xfinity.com/assets/dotcom/lzchat/xfinity_lzchat.js
You have some kind of dangerous script - JS/Packed.Agent.W






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29 Messages

16 hours ago

That is a false positive.

Expert

 • 

116.1K Messages

16 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

 • 

906 Messages

13 hours ago

Hello @user_0u804c, thank you for taking the time to leave a post. Have you had a chance to report this to our Customer Security Assurance (CSA) Team?

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