Visitor
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2 Messages
CyberSecure blocking my web site.
Your CyberSecure service is blocking my web site with no explanation. I have tried several times to report the problem via the spa.xfinity.com web page. Each time I get an email stating that you "have already received a similar request for the URL ". It has been several weeks now and I still have no resolution. How do I get my web site unblocked?
https://reflections.spa
XfinityAdrienne
Official Employee
•
2.5K Messages
28 minutes ago
Good Morning, @user_0b584c! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am very sorry to hear about the experience with your site, and not being able to access it for our customers. I do appreciate you sharing that you have submitted the request to our team to investigate the access. I would recommend reaching out to them directly to discuss the ticket, and see what the next steps will be. You can find their contact information here. Please let us know.
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