1 Message

Thursday, February 13th, 2025

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Cut Invisible Fence

Installers came to run a new internet wire underground. They cut my invisible fence line in 4 places.

Where do I send the bill for the repairs?

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Official Employee

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2.7K Messages

9 months ago

 

user_i6v02a That certainly isn't a good experience, and I would be happy to put in a damage claim for you. 

Can you send us a direct message with your full name, name of account holder (if different), and service address please?

To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon (speech bubble)

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

As you are typing a drop-down list appears. Select "Xfinity Support" from that list

An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it

 

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