Thadius1's profile

New Poster


2 Messages

Tue, May 19, 2020 4:00 AM

Cut hanging cable wires

Wires that appear to be cut are hanging near a fence and doesn't seem all that safe. I thought that the people that came last time would at least put up the wires but I had second guesses and checked the wires seem to be cut and are still hanging from telephone line.



Official Employee


2.3K Messages

1 y ago

Hello @Thadius1, thanks for reaching out to our Digital Care Team through our Forums page. We definitely want to get these hanging lines taken care of as soon as possible. I would be more than happy to assist you with getting someone out to get this taken care of. To get started, can you please send me a Private Message including your first and last name? 


To send me a Private Message, please click my name “ComcastAmira” and click “Send a Message". 

I am an Official Comcast Employee.
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