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Saturday, March 29th, 2025 8:40 PM

Cut cable

Hello, there was a cable in my yard that has been cut. We lost all service. Is someone able to come and replace the cable? 

Expert

 • 

109.4K Messages

4 days ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

 • 

1.8K Messages

3 days ago

user_2f7zrf

Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.

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