Visitor
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2 Messages
Cut cable line
Construction workers had the lines marked and are installing a silt fence next door. They cut my cable line coming to my property. It needs to be splice back together. Per the construction workers it was supposed to be buried 18 inches and was only buried about four.
XfinityRoberto
Official Employee
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2.6K Messages
2 hours ago
Hi there and welcome to Comcast @user_e195da. Thank you so much for reaching out to us regarding your line that got cut. You are in the right place and we are happy to assist you today. Is the cut line affecting your service?
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user_e195da
Visitor
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2 Messages
1 hour ago
yes, it’s affecting my service because I have none. I called customer service and they told me the earliest they could get out of tomorrow late afternoon. Is there anyway someone can come today to fix this line… It just needs to be splice back together
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