U

Visitor

 • 

1 Message

Wednesday, May 28th, 2025 1:08 PM

Cut cable line

I am trying to report a cut cable line at a job site

Official Employee

 • 

2.1K Messages

2 days ago

@user_8hflsa

Thanks for reaching out to us, go ahead and send me a direct message including your first and last name and the address location of the down  cable line .

 

Here's the detailed steps to direct message us:

    • Click "Sign In" if necessary
    • Click the "New message" (pencil and paper) icon
    • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
    • Type your message in the text area near the bottom of the window
    • Press Enter to send your message

 

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