Customer support

Why is it so difficult to get someone live to talk to? I call the Xfinity number but it's as if live agents don't want to talk to anyone. We have voice prompts that run me around in circles without solving my issue.

Responses

XfinityMartyR

Official Employee

•

2K Messages

10 months ago

user_b43e86 We appreciate you reaching out to us over our Community Forums. I do apologize you are unable to reach a live Comcast representative over the phone. To reach our Xfinity Residential team, please ensure you are calling 800-Xfinity (934-6489). To reach the Xfinity Mobile team you will want to call 888-936-4968

Our community is a great place to find help. We would be more than happy to help get you pointed in the right direction. Please provide a summary of your issue, so the Community can have an understanding of your concerns.

0

Customer Service

user_b43e86

Customer support

XfinityMartyR

New to the Community?