Visitor

 • 

3 Messages

Wednesday, April 15th, 2026 5:38 PM

Customer support phone number

Why is there no way to reach this company and get a live person? Today my new router was thrown at my house literally I found it out of the box laying on the porch broken modem thrown at my house. Who do I call and what is the phone number

Oldest First
Selected Oldest First

Official Employee

 • 

2.6K Messages

19 hours ago

Thank you for reaching out to us here. I am sorry to hear about that delivery experience, and I can help you from here if needed. The only option to reach an agent by phone is through the 800-Xfinity option.

forum icon

New to the Community?

Start Here