4 Messages
Customer Support is Horrible
Your customer support must be the most useless customer support ever. you can not get anyone to help you with anything. its frustrating and grossly unacceptable. Once my initial 12 month period is up. Will move service to another provider, hopefully with better service.
I spent over an hour trying to find an agent to help me disconnect the xfinity essential account because I just recently purchase a 1gig internet form xfinity.
EG
Expert
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110.8K Messages
10 months ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityRaf
Official Employee
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970 Messages
10 months ago
Good afternoon @user_2ye1iz. Were you able to speak to an agent to get your IE account disconnected?
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