SSCA's profile

Contributor

 • 

18 Messages

Saturday, April 26th, 2025 7:20 AM

Customer support has gotten impossible to reach

Keep getting stuck in a horrible IVR or chat which fails completely and I can’t reach an agent.

very frustrated.

is there a way of reaching an agent?

Official Employee

 • 

2K Messages

11 days ago

@SSCA

 

Thanks for reaching out to us, I do apologize for any inconvenience you're having connecting with Xfinity agent through our phone service or chat service  https://www.xfinity.com/support/contact-us.

 

I'll be happy to assist you with any and all your concerns, can you give me a little detail on how we can assist you today?

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