Visitor
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1 Message
Customer services and services
The absolute worst customer service ever instead of fixing an issue they add on more problems then they hang up on you never call back then you call back you have to explain yourself to another five people Xfinity is disgusting I regret transferring my mobile services but I will definitely be canceling this [Edit: Language] again immediately!!!!! Then on top of that they want to overcharge you for everything you're told one price and then you look at your bill is triple the price I'm sick of Xfinity most disgusting company!!!
XfinityEmilyB
Official Employee
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2.1K Messages
19 days ago
@user_ot0phw Welcome to our community forum! We want you to receive excellent support every time you reach out, so I'm sorry that you've been having trouble resolving your concerns over the phone.
Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Include your name and address so I can find the account and get started on a resolution.
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