1 Message
Customer service/price hike without notice
The customer service completely disregarded my question about Veterans discount, had so much background noise that I could barely hear her or her hear me! My internet service had a $20 price increase with no notice at all! Highly upset with a major headache after that noisy phone call and am looking for another provider-shame on you xfinity-do better by your customers!
XfinityRaul
Official Employee
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1.9K Messages
10 days ago
Hello, @user_1j6ycw. We would hate to lose you a customer. I would be more than happy to review your account to see what we can do to help reduce your monthly payment.
Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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