Visitor

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1 Message

Friday, August 29th, 2025

Customer service

Xfinity has the worst customer service I've ever encountered. There's no comparison. They lie and tell you what you want to hear. Never a good English speaking rep available. The product is good, but the customer service is unacceptable and a game changer. Definitely stay away if customer service is important to you. 

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Expert

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32.4K Messages

3 days ago

@user_rqchhr 

Xfinity has the worst customer service I've ever encountered. There's no comparison. They lie and tell you what you want to hear. Never a good English speaking rep available. The product is good, but the customer service is unacceptable and a game changer. Definitely stay away if customer service is important to you. 

Well, we can't help you here unless you tell us what your issue is.

Official Employee

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975 Messages

3 days ago

@user_rqchhr Apologies to read about your recent experience. As the expert pointed out, you'll have to let us know how we can help before getting to work from our end! Let us know if there is an opportunity for us to turn your experience around! 

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