Thank you for reaching out to us here @user_q613w9. That is definitely an issue we can look into from here for you. What type of device are you using the app on?
@user_q613w9 Do you have our cable box connected to that TV?
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XfinityJohnG
Official Employee
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1.9K Messages
1 day ago
Thank you for reaching out to us here @user_q613w9. That is definitely an issue we can look into from here for you. What type of device are you using the app on?
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