Visitor
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1 Message
Customer service
Hey there, I've just got to unload this to you. [Edited: "Inflammatory/Language"]. Trying to ask for assistance from them? [Edited: "Inflammatory/Language"]. I was on the [Edited: "Language"] phone for two excruciating hours and what did I get out of it? Absolutely [Edited: "Language"] nothing. The issue? Yep, [Edited: "Inflammatory"] is still not working. I've never been so frustrated in my life. [Edited: "Inflammatory/Language"]
EG
Expert
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111K Messages
3 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityRichard
Official Employee
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2K Messages
3 days ago
Hi there, @user_vprdf3 ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'm sorry for the frustration and inconvenience you are experiencing. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard
Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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