Hello there, @user_6nhvz5! Thanks for visiting our Xfinity Community Forum with your request for support. You've come to the right place! Our Digital Care Team is awesome to work with because we'll always do whatever we can to review and resolve issues quickly. Plus, we're experts in all things related to your account, service(s), equipment, bill, and more! How may we be of help?
Note: Please do not share any personally identifiable or account details. We'll prompt you to send us a direct message if and when necessary. Thank you!
That is no problem @user_11jv2s. You can contact customer service at the 1-800-Xfinity number or 1-800-934-6489.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
I have tried to reach an agent at that number and I only receive a text message with a link that goes to a chat box. I have not had any luck reaching a live agent. Can someone provide me with the number to reach an agent directly.
user_5kh7bw That is the only number to call for all billing and service concerns. Our team here on our Xfinity Community Forums can also help. Without providing personal information, how can I help you today?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinitySara
Official Employee
•
1.7K Messages
2 months ago
Hello there, @user_6nhvz5! Thanks for visiting our Xfinity Community Forum with your request for support. You've come to the right place! Our Digital Care Team is awesome to work with because we'll always do whatever we can to review and resolve issues quickly. Plus, we're experts in all things related to your account, service(s), equipment, bill, and more! How may we be of help?
Note: Please do not share any personally identifiable or account details. We'll prompt you to send us a direct message if and when necessary. Thank you!
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