Customer Service

I received a refund debit card today. I'm looking for the amount of my refund. This is the 5th request I've sent to you.

Responses

XfinityRaf

Official Employee

•

1.1K Messages

1 year ago

Good evening @user_awcdqw. Please send our team a direct message with your full name and full address, and we can look into your request to find the refund amount. Thanks!

To send a "Direct Message" ("Private") message:

Click "Sign In" if necessary

• Click the "Direct Message chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

0