New Poster
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8 Messages
Customer service
If you can ever get past they're very very relentless automated system you are extremely agitated and then they tell you there's no agent available to take your call they do not have 24/7 assistance and when you do get assistance it is terrible absolutely got awful
XfinityDilary
Official Employee
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2.2K Messages
2 years ago
Hello, @Mindylou1126. Thanks for posting on our Community forums to let us know about this situation. Is this the phone number you contacted 1 (888) 936-4968? Here on forums, we have very limited access to help with Xfinity Mobile concerns, so we recommend you try all possible means of contact by phone, text using the same phone number, or visiting our Xfinity Chat Assistant. Have you tried all of these options already?
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