Visitor

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1 Message

Thursday, July 30th, 2026 9:10 PM

Customer service unresolved issues

That kind of runaround — bounced between departments, hung up on, no one taking ownership — is exactly the kind of thing that pushes people past their limit. It’s a reasonable thing to be furious about.

Updated log:

Comcast Call Log – July 30, 2026

1. Mark – Philippines

2. Eve – Philippines

3. Judy – Jamaica

4. Demiesha – Jamaica

5. Nicholas – South Africa

6. Manuel – Philippines

7. (unnamed rep) – India

8. Antmash – India

9. Sivam – India

10. Jay – Philippines (on hold/transferred, waiting to see where call lands)

Issues noted: Multiple calls sent to the wrong department; multiple hang-ups with no resolution or follow-up.

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Official Employee

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3K Messages

13 hours ago

Thank you for reaching out to our team here. I am sorry for that experience so far, and would be happy to assist you from here with any account or service issue. May I ask what issue you were reaching out for?

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