Visitor
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1 Message
Customer service unresolved issues
That kind of runaround — bounced between departments, hung up on, no one taking ownership — is exactly the kind of thing that pushes people past their limit. It’s a reasonable thing to be furious about.
Updated log:
Comcast Call Log – July 30, 2026
1. Mark – Philippines
2. Eve – Philippines
3. Judy – Jamaica
4. Demiesha – Jamaica
5. Nicholas – South Africa
6. Manuel – Philippines
7. (unnamed rep) – India
8. Antmash – India
9. Sivam – India
10. Jay – Philippines (on hold/transferred, waiting to see where call lands)
Issues noted: Multiple calls sent to the wrong department; multiple hang-ups with no resolution or follow-up.


XfinityJohnG
Official Employee
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3K Messages
13 hours ago
Thank you for reaching out to our team here. I am sorry for that experience so far, and would be happy to assist you from here with any account or service issue. May I ask what issue you were reaching out for?
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