Customer service , technical issues, promotions, billing streaming services

Terrible customer service, Terrible sales department, Terrible technical department, who is supposed to resolve issues. I would not recommend this company to anyone. Xfinity is by far subpar and their service department. They offer services and then redact it after you’ve signed up, and then the services you are offered for don’t work correctly such as peacock and you can’t even activate. You’re forced to buy one of their streaming boxes after hours of hours of hours upon days upon days of calling about this among many many other problems (I was told the box was not necessary initially) and issue billing issues. Let’s not even discuss the mobile service issues. Nothing gets resolved correctly, you get charged an extra $15 for a broken box. Get an email to activate a streaming service that’s supposed to come with your plan that doesn’t work. 18 days later, no resolution but you’re still charged as if you had the promotion which you didn’t even sign up to begin with for, but you were forced to take because that’s what you qualified for only after switching back and being promised a completely different promotion at a lower cost. honestly I’m not sure why I ever came back.  Every time you call them, you get a different answer and there’s never a resolution but you still pay more than what you signed up for or agreed to and you get less service than what was promised.