Customer Service Survey

I had a good experience with a cashier when returning an xfinity router. He gave me some helpful info that actually made me consider switching back to xfinity from Verizon. Normally receipts have like a survey link or qr codes on the bottom but I couldn't find one on my receipt so I'm dming you guys. The receipt number is [Edit: Personal Identifiable Information], and the cashier number is BR9.

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32.1K Messages

7 months ago

@e.s1

I had a good experience with a cashier when returning an xfinity router. He gave me some helpful info that actually made me consider switching back to xfinity from Verizon. Normally receipts have like a survey link or qr codes on the bottom but I couldn't find one on my receipt so I'm dming you guys. The receipt number is [Edited], and the cashier number is [Edited].

Direct messaging isn't allowed until an official employee asks you to do so; it's against the Forum Guidelines and the Acceptable Use Policy to send anyone an unrequested DM/PM. Also note, if you do send one without being asked to do so, it could possibly be ignored.

(edited)

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XfinityThomasD

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1.4K Messages

6 months ago

e.s1 Thanks for posting on our Forums. We'd love to have your feedback and provide it to the leadership. Since we don't want to have any personal information shared publicly, please send our team a direct message to get started.

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