Customer Service support person tried to SCAM me in BAIT AND SWITCH scheme

Yesterday I had to call customer service as our TV was turning on and off, on and off, constantly, without us touching the remote. The customer service person (who I could barely understand due to his Indian accent) attempted resetting the box, had me unplug and plug in everything. When he decided we needed a tech sent out. I was attempting to schedule that with him when he says "Oh my, you get to free iPads. I've never seen this offered to ANYONE beofre! I can send them out with the tech." I told him we have never, ever had any kind of tablets and we did NOT want them. He kept talking about it and I kept asking questions and he assured me it would not change our services and would actually lower our bill. I confirmed that this would not lock us into any kind of new service or pricing and he assured me nothing would change and that was the case. So I caved. Then he asked for my date-of-birth. He said to type it into the key pad and it was encrypted and he wouldn't be able to see what it was. Everyone can easily find anyones birthdate on the internet, so I went ahead and put it in. THEN he asked for my social security number!! I IMMEDIATELY put on the breaks and refused! He kept trying to talk me into it!!!! I can't believe they hire people like this and then push them to be unethical and try and push new products and services onto customers when they are blantantly LYING to their face. I wish there was a better way to complain to the BBB or some kind of watch dog agency that would acutally DO something. But I am relegated to this forum which I will probably NEVER get an answer from. Xfinity is promoting psuedo illegal practices when they should be helping people. I pay for this service and it should be a 'service', not a BAIT AND SWITCH SCHEME. Needless to say the tech is coming out (and will probably get an earful) and the iPads were refused.