Chrissy15221's profile

Contributor

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182 Messages

Wednesday, February 28th, 2024 9:36 PM

Closed

Customer Service Rewards

I have an Xfinity reward for 50% off mobile accessories . I picked a store , but they only list the phones & plans . How can I find out which accessories are eligible ?

Christine 

Official Employee

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2K Messages

1 year ago

Hello, Chrissy15221. Thanks for reaching out! You will want to ensure you are visiting a participating Xfinity Store operated by Comcast, and not a business partner store. The Xfinity Reward is offering rewards members 50% off select mobile accessories at a participating Xfinity store only. Unfortunately, we don't have a list on what Xfinity Mobile accessories qualify, or the local stores participating. 

 

Contributor

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182 Messages

1 year ago

Well , am I supposed to go to every store in my area to find out if they're participating and if they have an accessory that I'm interested in ?    This is a very poor idea for redeeming a reward !    Does anyone really get the rewards ?   Where can I suggest rewards , it appears most of them are child oriented ? 

Official Employee

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2K Messages

Thank you for your feedback, Chrissy15221. Unfortunately, Xfinity Mobile device, and accessory availability information is not currently posted from our Xfinity Stores.

There are some great Xfinity Rewards available, depending on your Xfinity Reward tier. The Xfinity Rewards Team is always adding more! Check out the Xfinity Rewards site for more detailed information. 

 

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I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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