Visitor
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1 Message
customer service phone number
please give me a phone number to call so i can speak to a human. my mother is in another area and has trouble with her cable and wants to speak to a technician. she does not text or email. she needs a phone number
EG
Expert
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114.6K Messages
4 months ago
The concern is not "Channels And Programming" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJustinC
Official Employee
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1.8K Messages
4 months ago
Hello, @user_77td5d thank you for reaching out over Xfinity Forums. I understand wanting to get a support number for your mother, as she doesn't use other methods of reaching out. I did want to let you know that if you're a member on your mother's account we can help you troubleshoot issues here over Xfinity Forums. For any account specifics such as scheduling a technician if needed you would need to have manager permission: https://www.xfinity.com/support/articles/primary-and-secondary-accounts
For phone support the number is 1-800-XFINITY (1-800-934-6489)
For customers who need accessibility support the number is 1-855-270-0379
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