Customer Service of Arbit was 11/10

I was helped by the associate named Arbit. He was very patient, kind and understanding! He went above and beyond for my mother and I. We never felt rushed and he had an answer to all of our questions and I NEVER felt like I was being looked down on for repeating a question for clarification for something that may seem obvious. He was very thorough and made sure everything was all good before we hung up the phone call! He also offered great alternatives for our issues that were already provided by the company that we might've not known of. We were on call for 1hr 20m (because of my mother and I) and his customer service was 11/10, thank you Arbit for making this such an easy experience! Usually people get frustrated with my mom because her accent can be a bit heavy at times, so people tend to mistreat my mom and not be patient with her, so we really appreciated Arbit for not doing that and going above and beyond to help us resolve our issues or concerns.