Customer service needed

user_19vg1k, Yikes. Thanks for reaching out and bringing this to our attention. You've reached the right place. Our team of experts is dedicated to supporting bee removal requests such as this over social media. We can help. To get started, please send us a direct message with your first/last name and full address. You can start by clicking the "direct message" icon in the upper right page of our forum page. Once you click on that, input our shared handle Xfinity Support to send us a direct message.