Visitor
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1 Message
Customer service mobile
Do not use their service. I gave them a chance. My area is horrible No service always excuses and no one you speak to is even in America everything outsourced. They ran my credit card without my permission. When I called to file a complaint was blown off took my services else where.
XfinityJamesC
Official Employee
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2.5K Messages
3 hours ago
Greetings, @user_o2wh77! Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear you were having trouble reaching out to someone for assistance with these mobile issues, but we are here for your support.
If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
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