Visitor

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1 Message

09/29/2026 9:21 PM

Customer service is very bad

Agents will transfer you to other agents or hang up on you or flat out lie telling you they can not transfer you to a supervisor . Xfinity has one of thee worst customer service call centers id stay away especially the internet department !

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Official Employee

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2.7K Messages

5 hours ago

@user_wx0pju Thank you for taking the time to reach out through Xfinity Forums. I am so sorry to hear that this has been your experience. We can help with most issues, remotely. Can you please share more about your original request when calling in? 

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