1 Message
Customer service is a joke
so I have a very simple issue and I just need to speak to a customer service agent. I’ve tried 10 times on your automated service but since you’re automated service isn’t a human it can’t help me with my simple problem because it’s just an endless loop of [Edited: "Language"]. It’s like it’s like do I have to get a different service there’s no way to talk to a human. This is ridiculous. Absolutely ridiculous. I’m beyond [Edited: "Language"] and beyond wasted so much of my day on this [Edited: "Language"].
user_3vznv7
1 Message
3 days ago
You're 100% on this issue. Been paying for top tier internet and not even receiving half of advertised speed. Customer service is a joke and can barely understand the conversation. Put you on hold for long periods of time, feels like they're just talking amongst each other and not doing anything. Remember when Dell shipped all there support to India and people stopped buying their products. Good luck Xfinity cause you are going to need it.
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