Visitor

 • 

1 Message

Thursday, September 25th, 2025

Customer Service Email

I need a direct customer service email where I can speak to a person about my bundle package switching to just a landline service that cost more.

Oldest First
Selected Oldest First

Official Employee

 • 

1.1K Messages

3 hours ago

@user_t4m2vc  Thanks for adding to the community. We don't have assistance over email, but you can update the bundle and choose what you need here https://www.xfinity.com/broadband-labels. Be sure to sign in, and it will show the latest promotions we have. If there is any trouble let us know what is happening so we can assist. 

forum icon

New to the Community?

Start Here