1 Message
Customer Service Email
I would like an email to message customer service. The website takes for ever and will have many errors. It took me 45 minutes and two different web browsers to pay my bill. You supply my intenet connection, but can't make a quick and functional website.
XfinityMarcus
Official Employee
•
1.5K Messages
6 months ago
user_b2409p thank you for using the Community Forums page to reach out to us today. I understand that you are experiencing concerns with navigating the website and I would be more than happy to assist you. Also, you mentioned an issue with making a bill payment, but we have a variety of methods for customers to make a payment. Do you happen to have the Xfinity App downloaded by chance?
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