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Zachrulez
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Wednesday, September 2nd, 2020 6:00 PM

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Customer Service Email Address?

Hi,

 

Is there an email address I can send a detailed complaint to?  I'm not interested in talking to yet another rep, I just want a place to contact corporate via email.   I have searched this website and there is nothing.

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5 years ago

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BruceW

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26.5K Messages

5 years ago

They don't offer email support. They did long ago, but closed it down some years back. You might give "Send Tom Feedback" a try: https://support.xfinity.com/svp-contact-form. Be aware that responses from that office vary from extremely helpful to nonsensical.

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