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user_g6jx5j
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Monday, September 2nd, 2024

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Customer Reward Program.... scam?

I have received the same popup 3 days in a row now on both my work and home laptops.  I've tried blocking it, but I still receive it.  Seems fishy to me.

[Edited: "Phishing email/Image"]

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7 months ago

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user_b4jdlk

3 Messages

11 months ago

10/15/24 -- I am seeing the same thing over the past week when using my Comcast/Xfinity webmail.  Bogus "Xfinity Rewards Program" pop-up appears out of nowhere. Closing browser and clearing cache does not solve the issue. Virus scans turn up negative. Comcast really needs to resolve this.

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user_b4jdlk

3 Messages

BTW - I am using MS Edge, Windows 11. I update virus definitions and do full scans everyday too.

11 months ago

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user_fkoa9r

1 Message

11 months ago

I'm having this same issue, but on the Weather Channel website. It's been happening everything time I open it for the past several days. 

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XfinityAngie

Official Employee

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2K Messages

 

user_fkoa9r, 
 Please report any suspicious links or emails to our Customer Security Assurance Team. Here is their link. internetsecurity.xfinity.com/help/report-abuse
  • Business Hours: 8:00 am - 12:00 am EST, 7 days a week
  • Contact: 1-888-565-4329

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

11 months ago

0

user_b4jdlk

3 Messages

@user_fkoa9r​ 

I've been having similar issues to others on this thread. For me, it was always when using Comcast webmail.

About a week ago I adjusted my settings in MS Edge. After turning on "Enhanced Security Mode" I am no longer getting the pop-up.  Fingers crossed the pop-ups don't return.

Hope this helps.

(edited)

11 months ago

user_3ns9q4

1 Message

11 months ago

I just got a pop up from "xfinity" and I have a very good antivirus program.  Why?

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Kamsmom

1 Message

9 months ago

I just reading a book and this popped up...

[Edited: "Phishing Email"]

(edited)

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XfinityVictor

Official Employee

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1.6K Messages

 

Kamsmom Please be careful with fake emails posing as us. We don't have such offer.

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

9 months ago

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user_5868f3

Visitor

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1 Message

8 months ago

I don't use Comcast mail so they sent me a notice they were going to close the email address. I logged into the account on this computer for the first time to prevent it being abandoned. Deleted all the useless bill notifications that had accumulated over the years and closed it again. That was yesterday.

Today I am receiving the popup on the dailymail...... I visit ESPN frequently but no sign of it on there. 

Running Mac mini with Safari.. clearly this is a Comcast email issue that worms its way into browser and picks a site to show up on. Really shouldn't be that hard for Comcast techs to sort out.

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vswATMAC

1 Message

7 months ago

Same problem started on my system too after I logged into Xfinity email a few days ago.

I received a Text message from Xfinity about requiring to login to my email or else they will close the account.

I am on MacOS and Safari.

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user_b345d9

Visitor

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2 Messages

7 months ago

Same  pop up - NOT on espn.  Its on Rantingly.com

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