1 Message
Customer Resolution’s Email Address
Hello, can I please get the email address for the customer resolution department. I am deaf so I cannot talk to someone over the phone. It is about my bill increase and I was told that a customer resolution’s representative can assist me. Thank you.
XfinityAngie
Official Employee
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1.8K Messages
2 years ago
@user_d02b38, Thanks so much for reaching out to Xfinity Support. You have reached the right place, and I can help you. Please send me a DM with your name and full address by doing the following, and we can work together right from here in a direct message privately.
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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greatscott1211
Visitor
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6 Messages
2 years ago
Hello. I also wanted to pass on some additional resources that might be helpful for you
Help and Support in American Sign Language (ASL) and by Text
https://www.xfinity.com/support/articles/asl-help-videos
Email: [Edited: "Personal Information"]
(edited)
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