Customer of 30 years

You would think after being a customer for 30 years someone from America would get on the phone and call me?

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user_c9a8fa

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37 Messages

7 hours ago

If you are thinking of calling me now, I'm kind of busy, so try again in about 18 hrs.

Thanks for thinking of me and thanks for the prompt response. ( sarcasm )

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We're here to assist you, @user_c9a8fa if you like to provide send us a DM with your full first and last name along with your full service address so that we can assist you further with your concerns.-Richard

Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.

I am an Official Xfinity Employee.
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7 hours ago

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user_c9a8fa

Contributor

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37 Messages

Richard ! how are you doing ? What's the weather like in your neck of the woods ?

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7 hours ago

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XfinityRichard

Official Employee

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3K Messages

Hey there, @user_c9a8fa I really can't complain, I'm in Arizona it's nice and warm. How's the weather in your area? I'm here to assist you with your concerns if you like to send me a DM, so I can get you taken care of.-Richard

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

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7 hours ago

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user_c9a8fa

Contributor

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37 Messages

That's great, nothing but blizzards here, are you near Red Rock? Always wanted to see a concert in Red Rock.

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6 hours ago

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Customer Service

user_c9a8fa

Customer of 30 years

user_c9a8fa

XfinityRichard

user_c9a8fa

XfinityRichard

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