Custom service

I have been an active customer for over 3 years. I have recently been in a situation where I moved state and finances are a currently building back up. I was offered an installment plan to keep service through the app with payment of 50 to start. I paid the 50 just for days later service to be cut once more now I can't contact and live agent the phone line keeps hanging up on me.

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XfinityBenjaminM

Official Employee

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2.8K Messages

7 months ago

user_myot1t Hello! Thank you for reaching out to us here on our Community Forum. We'll be happy to see what we can do to help! Please send a Direct Message with your full name and address. Here are instructions on how to send a DM in case you need them:

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Customer Service

user_Jolly94

Custom service

XfinityBenjaminM

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