Current plan price increase

I have been an XFinity customer for a while now paying $70 per month for my internet plan. My bill just increased to $130?!

Xfinity is currently advertising 1 Gig service for $70 per month in my area.

I would prefer to remain an Xfinity customer, but I’m not willing to pay $130 for the same service. Could someone please check all available Customer Solutions, loyalty, and retention offers on my account?

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XfinityAmandaB

Official Employee

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3.3K Messages

9 hours ago

user_mhyqtg Thank you so much for stopping in for help with your promotion ending. New customer offers are great deals, and if you are not logged in when you see the $70.00, that is probably what you are seeing. When you first set up services, I am sure you also got a great deal, and all promotions do come to an end, even our new 5-year options. I always recommend starting by checking the current offer when logged in on our repackage page. Since you are a current customer, you would not qualify for that offer, but there may be a similar offer available when logged in.

Our offers do tend to mirror those, but we are always happy to double-check for you. Let me know if you do not find anything that fits your needs.

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user_mhyqtg

Current plan price increase

XfinityAmandaB

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