Good Morning, @user_t8vz7r! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. I am very sorry to hear about your services, it certainly is not what I want for our customers at all. If there is an interruption effecting your services, it will typically affect all services within the home including TV. You can keep the most up to date on the interruption in the area by visiting the Service Interruption Map here. You can sign up for text alerts for when the service interruption is cleared, and get real time update. Please let us know if you have any other questions/concerns, we are happy to help!
XfinityAdrienne
Official Employee
•
2.5K Messages
5 days ago
Good Morning, @user_t8vz7r! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. I am very sorry to hear about your services, it certainly is not what I want for our customers at all. If there is an interruption effecting your services, it will typically affect all services within the home including TV. You can keep the most up to date on the interruption in the area by visiting the Service Interruption Map here. You can sign up for text alerts for when the service interruption is cleared, and get real time update. Please let us know if you have any other questions/concerns, we are happy to help!
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