Hi there @user_z9jeu0 Thank you so much for reaching out on our Xfinity Community Forum about that unknown charge. I'll be happy to assist. Can you confirm if the charge is listed as "excess"? Or does it have a different description? Please click the link below for more info on understanding your bill.
XfinityDemetrise
Official Employee
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208 Messages
13 hours ago
Hi there @user_z9jeu0 Thank you so much for reaching out on our Xfinity Community Forum about that unknown charge. I'll be happy to assist. Can you confirm if the charge is listed as "excess"? Or does it have a different description? Please click the link below for more info on understanding your bill.
https://www.xfinity.com/support/articles/new-bill-design
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user_z9jeu0
Visitor
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3 Messages
11 hours ago
It looks like I exceeded my 1 Gig regular monthly amount in May. But, isn't the maximum for my Mobile phone plan only $45?
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