Visitor

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3 Messages

Saturday, June 13th, 2026 1:21 PM

current Mobile bill

what is $120 excess charge for?

Oldest First
Selected Oldest First

Official Employee

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208 Messages

13 hours ago

Hi there @user_z9jeu0 Thank you so much for reaching out on our Xfinity Community Forum about that unknown charge.  I'll be happy to assist.  Can you confirm if the charge is listed as "excess"?  Or does it have a different description?  Please click the link below for more info on understanding your bill. 

 

https://www.xfinity.com/support/articles/new-bill-design

Visitor

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3 Messages

11 hours ago

It looks like I exceeded my 1 Gig regular monthly amount in May.  But, isn't the maximum for my Mobile phone plan only $45?

Note: This comment was created from a merged conversation originally titled I'm looking for why my current Mobile bill was increased by $120?
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