Current loyal Customer Needs Service Available At New Address

I have been a Comcast/Xfinity customer for about 8 years. I currently have the triple play, and Xfinity mobile services. I have been trying to get services at a new address for about a year. Well the time has come for me to officially move in an my only option now is to cancel my services and pay an additional $25 per line per month for my mobile service. I have had multiple tickets open, false hope, and constantly given different answes/the "run around". I am extremely frustrated and disappointed in Xfinity.