Visitor
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1 Message
Current customer getting new customer deal
Hello I just had to downgrade my internet because it doubled in price. I was just looking at the deals a new customer gets and for the same thing I had its half the price. Im thinking about canceling my service over this.
Is there anyway to get prices that a new customer gets?
XfinityAlfonso
Official Employee
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2.9K Messages
2 hours ago
Hello user_eq4xeh thanks so much for taking time out of your day to reach us here on our Xfinity Forums. New customer promotions are for new customers only, but we are happy to explore any available promotional options for you.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and we can get started anytime.
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