Visitor
•
1 Message
Current bill
Our current bill is significantly higher than expected as we have stopped to services. Why the large bill?
Visitor
•
1 Message
Our current bill is significantly higher than expected as we have stopped to services. Why the large bill?
XfinityDena
Official Employee
•
4.3K Messages
52 minutes ago
Thank you for reaching out @user_leujrs Have you checked your final billing statement? If you are doing paperless billing, you can check your statements with the directions here : https://www.xfinity.com/support/articles/view-xfinity-billing-history I am here to confirm what is going on. Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!
- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message
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