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1 Message

Thursday, January 22nd, 2026 5:23 PM

Current balance

I was overcharged last billing cycle. Talked with two representatives. Want to be sure I was credited properly 

Oldest First
Selected Oldest First

Official Employee

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2.2K Messages

2 hours ago

@user_qw3cy8 - Welcome to the Xfinity Community Forum! Thank you for creating a post regarding your billing questions and concerns. You've reached the best team for support, and we're more than happy to help confirm what we can for you :) Did you receive any email or text confirmation(s) after the credit was applied? Do you know what day of the month your billing statements come out, by chance?

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