Visitor

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4 Messages

Sunday, March 1st, 2026 1:22 AM

CTDI CMTX Connected

I just set up my new wifi and my app is telling me "5 devices are connected" they are all called CTDI CMTX. please fix this!!

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Official Employee

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498 Messages

3 hours ago

Thanks for taking the time to reach out through our community forums, user_c64bjr! Sorry that you're seeing unfamiliar devices through the app. Based on what you're seeing listed, it sounds like your home is missing a PoE/MoCA filter. Did you install your modem yourself, or did a technician come out to connect your equipment?

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