Visitor

 • 

1 Message

Wednesday, April 8th, 2026 1:02 AM

Creepy AI Translater/AI Reps

Customer service has clear AI reps either that or AI Translators. After fighting with the robot virtual machine to actually get me over to someone I had to speak to an unsettling AI voice. Xfinity is truly awful in all aspects including price and transparency. 

Oldest First
Selected Oldest First

Official Employee

 • 

2.3K Messages

10 hours ago

Hello @user_yobcy5, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help with any questions or concerns you may have. Did you need help with anything? Were you able to get through to a specialist over the phone? 

forum icon

New to the Community?

Start Here