Crediting Account for Inconvenience

I made an appointment at the local Xfinity store (Weymouth MA) to exchange/upgrade equipment. At the appointment, I was provided set-ups for four TVs; one was a larger console and the other three were smaller rectangular modules. The Xfinity associate advised that the larger console controls the smaller consoles. He also advised that I could go without the console or module(s) if the TV is a "SMART" TV...use the Xfinity app to stream. I opted for the equipment. Of the three modules, one was what appeared to be a similar model/module however the remote was quite different and looked like the remotes I had returned/exchanged where I had them for years! Upon set-up and activation, the on-screen menus brought me back ~10 years...I couldn't even find or access ON DEMAND. I made a 2nd appointment same day to speak with Xfinity about this assuming they inadvertently supplied on older module The associate reviewed my account and informed me that it was intentional...that the account states to provide an older version module...huh? I refused to leave the store with it and requested he inquire to whomever he needed, to give me the same module as the other three. He eventually amended the account and provided me with the newer module. I returned home. The next morning, one of the TVs displayed a red screen with the message that the module required activation. I call Xfinity and spoke with an assistant. After 45 minutes of troubleshooting, she informed me that the module was never activated and could not be activated remotely...that I would need to return to the store and have them activate it. I made a 3rd appointment. I proceeded to the store and the associate activated the module. With the module now activated, I completed the set-up of the replacement module from the previous day. As I attempted the set up, I found that the remote's selection pad (circle) at center of the four arrows was incapable of functioning without being depressed by something other than a finder. I made a 4th appointment to replace that remote. After waiting in line past the start time for the 2pm appointment, the associate came over and asked for my name. I informed him that I had a 2pm appointment (at was 2:05pm). He looked on screen and confirmed. He asked me why I was there and I told him (replace the remote). He acknowledged and then proceeded to walk down the the long line of customers to sign each of them in which took about 10 minutes. He returned to inform me that they had no remotes and that I would have to return to the store next week (now this week)...a fact he could have told me 10 minutes earlier when he 1st spoke with me. So now I'm having to return to the Xfinity store a 5th time. Are you kidding me? At what point does Xfinity acknowledge that my time is just as important as their employees' time and issue a credit to my account? Seriously...this could be a Seinfeld episode or an HR Training module on how not to treat customers.