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user_hsp5tz
1st Topic

Visitor

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1 Message

Wednesday, June 4th, 2025 11:14 PM

Credit

I was owed a 3 month service credit from September 2024, instead of that you continued to charge me, never buried the new line that was ran and just charged me a late fee for the credit that I was owed

Question

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Updated 

2 days ago

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XfinityVictor

Official Employee

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1.4K Messages

2 days ago

 

user_hsp5tz Hello, I am happy to be of assistance. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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